Gaming on bw99 is about more than winning — it's a source of fun. But when gaming starts affecting other areas of your life, it's time to take a step back. We're here to support you on the path to healthy, responsible gaming.
We want you to stay in control at all times. That's why bw99 offers a range of responsible gaming tools.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a daily limit on how long you play. Once your time is up, the platform will automatically prompt you to take a break and log you out of your account.
If you feel you need a break, you can suspend your account yourself for a set period. Options range from 1 week all the way up to permanent exclusion.
At set intervals, bw99 will remind you how long you've been playing and how much you've spent in BDT — so you always stay aware.
Use the 24-hour cooling-off option to avoid making decisions in the heat of the moment. No gaming or transactions will be possible during this period.
View a detailed report of your gaming history, spending, and time. Analyze your own habits and make informed decisions.
Responsible gaming at bw99 means using online gaming as a healthy form of entertainment while staying aware of your own limits. Gaming is responsible when it remains a source of enjoyment and does not interfere with your other responsibilities in life.
For us, responsible gaming goes beyond just following rules. It means ensuring the mental and financial well-being of every player. bw99 believes gaming is meaningful only when you are in control and play with a clear understanding that losses are part of the experience.
Many people in Bangladesh enjoy online gaming as a form of entertainment. For a small number, however, it can become a problem. That's why bw99 places responsible gaming at the heart of its platform — to help reduce that risk.
As digital technology has spread across Bangladesh, online gaming has become more accessible than ever. With games available on a smartphone at any time, it can be easy for a habit to quietly turn into a dependency before you even notice.
Research shows that 3 to 5 out of every 100 gamers experience problematic gaming behavior at some point. It can affect family, friends, and work. Financial loss, stress, and strained relationships are well-known consequences of problem gaming.
We follow responsible gaming principles because we want every member to stay well and happy in the long run. Building a healthy gaming community is what we're here for.
At bw99, we follow a set of core principles for responsible gaming and encourage all our members to do the same:
Problem gaming doesn't look the same for everyone. There are, however, some common warning signs to watch out for. Read through the signs below as part of bw99's responsible gaming guidelines:
Ask yourself the following questions. If you answer "Yes" to 3 or more, please contact us or seek professional help. bw99 developed this self-assessment tool as part of our responsible gaming commitment.
The most effective way to game responsibly at bw99 is to set limits in advance. After logging in, go to your account settings to easily configure any of the following limits:
Log in to bw99 and go to your profile settings.
Select the "Responsible Gaming" option.
Set your preferred deposit, session, or loss limits.
Save your limits — they take effect immediately.
Review your activity reports regularly.
Reach out to our 24/7 team whenever you need help.
If you feel like you need a break or want to step away from gaming entirely, bw99's self-exclusion feature is here for you. It's one of the most powerful responsible gaming tools bw99 offers.
Bw99 is a strictly 18+ platform. We do not allow minors to participate under any circumstances. Age verification is our top priority as part of our commitment to responsible gaming.
If you feel that gaming is causing problems in your life or someone close to you, don't try to handle it alone. Reaching out for help takes courage.
Talk directly with our support team, available 24/7. Your privacy is fully protected.
[email protected] — detailed support within 24 hours.
Speak with a mental health professional. Contact your local healthcare center for guidance.
Talk openly with the people close to you. Family support plays the biggest role in recovery.